IT Technical Support Executive

Job highlights

• Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users

We are looking for a skilled IT Technical Support Executive to join our team at DATA CARE CORPORATION. The ideal candidate will have excellent technical skills and the ability to provide top-notch support to our clients.

Roles and Responsibility

• Provide technical assistance and support to customers via phone, email, or chat.

• Troubleshoot and resolve complex technical issues in a timely and efficient manner.

• Install, configure, and maintain computer systems, networks, and peripherals.

• Develop and implement procedures for technical support and troubleshooting.

• Collaborate with internal teams to resolve customer complaints and concerns.

• Stay up-to-date with new technologies and industry trends.

Job Requirements

• Strong knowledge of computer systems, networks, and software applications.

• Excellent problem-solving and analytical skills.

• Ability to work effectively in a fast-paced environment and prioritize tasks.

• Effective communication and interpersonal skills.

• Strong attention to detail and ability to document technical issues.

• Familiarity with help desk software and ticketing systems.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.