P
Popular Book Co. (Malaysia) Sdn. Bhd.
IT Technical Support Executive(BAU) - IT Department
21 days ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
5 October 2026
What they need
- Ensure day-to-day smooth operations of the systems assigned. (eg. NAV, PDA, Network, Server)
- Ensure completeness of data synchronization between systems. (eg. HQ and outlets’ POS and store)
- Provide helpdesk supports to users (eg. POS, PC/NB, Printer, Network, IT related systems, Server)
- Maintain and log all support cases. Follow up with users, provide feedback and see problems through to resolution.
- Provide IT related support to retail events (eg. expo/atrium fair, Bookfest, Annual Order)
Requirements
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- Positive attitude and eager to learn.
- Fundamental knowledge in IT infrastructure
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