IT Technical Support (Government, 18-22K)

Job Responsibilities:

• Provide Tier 1-1.5 on-site & remote support.
• Perform system configuration, connection and security control.
• Liaise with users, contractors and other IT teams for system maintenance.
• Contact & Consolidate system information from vendors.
• Resolve O365/M365 related issues including Outlook, OneDrive and SharePoint, escalating complex issues to the line manager as necessary.
• Prepare and produce stock take report and maintain system documentation.
• Perform any other duties as assigned by supervisors.

Job Requirements:

• Diploma or above in IT, computer science or a related field.
• 3 years experience in IT support / system maintenance.
• Hands-on experience with PC/Mobile/iPad support.
• Immediate available is highly preferred.
• Able to work independently, willingness to learn.
• Good communication skills in Cantonese, English, and Mandarin.

Benefits:

• 5-day Work Week
• 18-22K Depends on Experience
• 10-20 Days Annual Leave
• Friendly and Energetic Working Environment

Please send your full resume to us by email [email protected], or you may click “Quick Apply” button.

For other vacancies, please visit our website www.swing-hk.com

All information provided will be treated in strict confidence and used for recruitment purposes only. (Licence No.: 76511)