IT Technical Support (System)

Calling all IT and POS terminal enthusiasts! The largest non-bank POS terminal network in the Philippines is hiring. We are looking for qualified IT Technical Support (System) candidates to join our Go Beyond Community. Key Responsibilities

• Provides technical and administrative support to Systems Administrator
• Assist the Systems Administrator in systems maintenance and management.
• Securely manages, disseminates, and maintains technical and administrative information.
• In charge of monitoring and maintaining all the company's IT systems and facilities.
• Informs the ITD to resolve issues related to the system availability and security as well as the physical and environmental conditions of the data centers.
• In charge of checking and performing the daily, weekly, and monthly backups of dynamic files.
• Performs testing and installation of incoming system hardware and peripherals of the Company.
• Performs hardware, application version, patches, and system upgrades as needed.
• Performs regular preventive maintenance as specified in the operations manual.
• Provides a status report on the result of the scheduled preventive maintenance.
• Performs on-call equipment troubleshooting and provides the necessary recommendation/solution.
• Provides technical support to all business units and maintains work continuity through IT devices.
• Maintain system uptime of electronic mail, internet facility, and business applications (e.g. HRIS, TanApps, Vericentre, and others)
• Prepares weekly accomplishment reports and all other technical reports.
• Proven working experience as system support.
• Experience with operating systems, databases, networks, and patch management.
• Ability to create scripts and experience with automation tools.
• Familiarity with various operating systems and platforms.
• BS in Information Technology, Computer Science, or academic course/s in the area of ABM or STEM and related discipline.
• Availability outside of working hours to resolve emergency issues and deadlines.
• Willing to work on shifting schedules.
• Good written and verbal communication skills