IT Technician

Job Summary

IT Support Technician

Location: 92602 Irvine - CA. United States
Job Type: Contract / Freelance
Work Arrangement: On-site
Company: Cure IT Group

About the Role

Cure IT Group is looking for reliable and experienced IT Support Technicians to support our clients with on-site technical activities across the United States.

The ideal candidate will have strong hands-on troubleshooting skills, good communication, and the ability to work independently at customer locations.

Key Responsibilities

• Provide on-site Level 1/Level 2 IT support.
• Troubleshoot hardware, software, network, and connectivity issues.
• Install, configure, replace, and troubleshoot desktops, laptops, monitors, printers, and peripherals.
• Support Windows operating systems, Microsoft 365, Active Directory, and basic networking.
• Perform hardware break/fix and device replacement activities.
• Assist with IMAC (Install, Move, Add, Change) activities and IT rollouts.
• Perform device installations, decommissioning, and asset collection.
• Follow technical instructions, documentation, and client procedures.
• Provide clear activity updates and complete service reports/tickets after each visit.
• Coordinate professionally with remote support teams and customer contacts.
• Maintain a high standard of customer service while working on-site.

Requirements

• 2+ years of experience in IT support, desktop support, field services, or a similar role.
• Strong troubleshooting and problem-solving skills.
• Good knowledge of Windows 10/11 and Microsoft Office/Microsoft 365.
• Basic knowledge of networking, TCP/IP, Wi-Fi, printers, and peripherals.
• Experience with hardware installation, replacement, and troubleshooting.
• Ability to follow technical documentation and work independently.
• Strong communication and customer service skills.
• Professional appearance and attitude when working at client sites.
• Ability to travel locally to customer locations when required.
• Reliable transportation and the ability to carry standard IT equipment/tools.

Preferred Qualifications

• CompTIA A+, Network+, or Microsoft certifications.
• Experience with ServiceNow or other ITSM/ticketing platforms.
• Experience with IMAC, Smart Hands & Eyes, data center support, or IT project rollouts.
• Experience working with enterprise customers or managed service providers.

What We Offer

• Flexible contract and project-based opportunities.
• Opportunities to work with leading enterprise clients.
• Competitive rates based on experience and project requirements.
• Potential for ongoing assignments based on performance and availability.
• Opportunities to support projects across multiple US locations.

How to Apply

Please submit your resume/CV, current location, areas you can support, relevant IT certifications, and your availability.

Qualified candidates will be contacted regarding suitable projects and upcoming assignments.

Pay: $26.20 - $35.55 per hour

Work Location: In person