IT Technician

Responsibilities:

• Daily Technical Support

  • Provide basic IT support to internal staff, including troubleshooting issues related to computers, software, networks, and printers.
  • Assist users via on-site visits, phone calls, or remote support tools.

• Computer & Equipment Management

  • Install and configure Windows and macOS computers, as well as mobile devices (iOS/Android).
  • Manage IT equipment inventory, procurement, and maintenance.
  • Assist in setting up and managing Microsoft 365 user accounts.

• Network & Server Maintenance (Basic Knowledge Preferred)

  • Perform basic network troubleshooting (LAN / Wi-Fi setup, VPN connections).
  • Assist in monitoring and maintaining company servers and backup systems.

• Other IT-Related Tasks

Perform any IT-related ad hoc tasks assigned by the IT superior.

Requirements:

• At least Higher Diploma in Information Technology, Computer Science, or a related field.
• Basic understanding of Windows, macOS, and Microsoft 365.
• General knowledge of networking (Wi-Fi, VPN, firewalls) is a plus.
• Willingness to learn, strong problem-solving skills, and ability to work independently.
• Good communication skills in English and Chinese.
• Fresh graduates are welcome.

Please click the Apply Now button to send your full resume stating relevant job references, present and expected salary and availability.

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