IT Technician

About the role

• Install, configure, and maintain desktop computers, laptops, printers, and other IT peripherals.
• Diagnose and resolve hardware, software, and network related issues.
• Perform routine preventive maintenance on computer systems and equipment.
• Ensure all systems are operational and updated with the latest security patches. Install only authorized software required for business operations.
• Monitor company computers to ensure unauthorized applications are not installed or used.
• Remove or restrict non-work related applications as directed by management. Monitor and maintain local area network (LAN), internet connectivity, and network devices.
• Implement basic network security measures to protect company data.
• Ensure compliance with company IT policies and procedures. Conduct periodic inspections of computer units to verify proper usage.
• Respond promptly to IT-related concerns and service requests. Maintain records of repairs, inspections, software installations, and maintenance activities.
• Prepare periodic reports on IT equipment status and compliance findings.

About you

• Bachelor Degree in Information Technology or Computer Science
• At least 2-3 years of hands-on experience as an IT Technician
• Proficient in installing, configuring, and maintaining server operating systems
• Strong knowledge of network administration
• Experience managing and maintaining directory services, user access controls, and email systems
• Expertise in data backup, disaster recovery planning and implementation of cybersecurity measures, antivirus, firewalls, access policies, vulnerability management