IT Technician

IT Support Technician

Location: Saint Joseph, MI

Status: Part-Time (20 hrs per week) | Non-Exempt

Benefits: Region IV Area Agency on Aging Benefits

At Region IV Area Agency on Aging, we are seeking a detail-oriented IT Support Technician to support technology services across the agency.

What You'll Do

IT Support

• Provide first-level support for passwords, printers, software, and connectivity issues.
• Set up workstations, laptops, and peripherals.
• Support employee onboarding and offboarding technology needs.
• Install approved software and assist with basic troubleshooting.
• Maintain user accounts and access permissions.
• Document common issues and escalate complex concerns as needed.

What We're Looking For

• Associate degree in Information Technology or related field or equivalent experience
• Experience with IT support required.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to manage multiple priorities and learn new systems.
• Strong customer service and communication skills.

Why Join Us?

• Meaningful work that supports services for older adults throughout Southwest Michigan

Join a team dedicated to strengthening communities and ensuring older adults receive the services and support they need to thrive.

Work Location: On-site in Saint Joseph, MI 49085

Pay: $22.00 - $24.50 per hour

Expected hours: 20.0 per week

Work Location: In person