IT Technician

Job Overview

We are seeking a proactive and skilled IT Technician to join our dynamic team! In this vital role, you will be responsible for maintaining and supporting our organization’s IT infrastructure, ensuring seamless operation of hardware, software, and network systems. Your expertise will help keep our technology environment secure, efficient, and responsive to user needs. This position offers the opportunity to troubleshoot complex technical issues, assist end-users, and contribute to the continuous improvement of our IT services.

The IT Technician position is designed to assist the Director of Information Technology (IT) in all IT matters.

Essential Job Functions

• Utilize a ticketing system to complete repairs on technology for Capstone employees.
• Assist the Information Systems Technician on projects.
• Assist in equipment set up and take down for groups.
• Assist in camera maintenance including connectivity issues, positioning, repairing.
• Assist in cable management – installing, cleaning, organizing, inspecting.
• Weekly reporting on CTC’s technology needs to the Information Systems Technician.
• Run routine updates on devices – fix or replace devices as needed.
• Assist in organizing and storing equipment. Keeping inventory of equipment.
• Assist in training employees on how to use provided technology including, Microsoft products, etc…
• Coordinate technology for Big Monday during Family Week.

Skills and Abilities

• Above average skills in Problem solving, flexibility and adapting to a changing environment.
• Demonstrated ability to work through emergency events.
• Demonstrated ability to be punctual and timely with attendance and follow-up communication.
• Good organizational and prioritization skills.

Education and Experience

• Degree or certification: Bachelor’s Degree in Computer Science or related area.

Pay: $17.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person