IT Technician

Please note - you must have the right to work in the UK. This position is for Framlingham College. To be be considered for the position, please visit the Mill Hill School Website and a complete an application in full.

We require an IT Technician to join our busy department. The successful candidate will be responsible for providing IT support to all of our staff and pupils. This will involve responding to Helpdesk calls and installing and maintaining all IT hardware and software and associated equipment. The successful candidate will have some experience in a similar role and possess good communication skills.

Job Purpose

To support end users, diagnose and rectify technical IT issues, complete administrative functions and operate the help desk system Contribute fully to the smooth operation of the IT department and other aspects of IT development, support and training as and when required.

• As part of a team of skilled IT professionals, you will be responsible in handling incoming tickets and general IT issues, reacting quickly to diagnose and rectify faults and ensuring you pay special attention to the core business purpose of teaching and learning
• Contribute to the wider functioning of the IT Department including working at the Prep School on a Rota basis in term-time
• Assist with regular routine tasks within the department relating to hardware and software maintenance and projects where necessary
• Contribute to reviews of software and hardware for compatibility with college systems by ensuring that all proposed equipment and software is compatible both with the current systems. Advise where necessary on the purchase of equipment and software to ensure that is does not conflict with current systems
• Ensure records of hardware and software inventories are kept up to date, advise the IT Manager on the status of these inventories. Ensure all new equipment is installed with security tags.
• Appreciate the value of communication internally with other colleagues, hand-overs and notification of technical issues as well as externally with clients
• Work with the IT Manager to support managers and other stakeholders to develop the capabilities of the system to meet their needs
• To have a strong empathy with the organizational objectives of FC and FCPS
• Attend the necessary training courses as determined and agreed by the IT Manager
• Remain proficient and aware of current technologies and developments in IT and hence attend as and when required relevant professional development courses

Why choose Framlingham College?

Framlingham College is a co-educational boarding and day school which comprises the Prep School, in the beautiful setting of Brandeston Hall, and the Senior School which is set in the market town of Framlingham. Curiosity and inquiry are at the heart of a vibrant learning culture and at Framlingham College we believe that every child should experience the joy that is to be found in learning. A Framlingham College education aims to nurture essential skills and habits – adaptability, teamwork and good decision-making for example – by weaving them into the curriculum. We are determined to prepare our young people for their adult world.

Why choose The Mill Hill Education Group?

Mill Hill Education Group is a charitable collection of independent schools. Its aims of instilling values and inspiring minds has been a key focus since the founding of Mill Hill School in 1807. All schools share an educational philosophy around developing thoughtful and responsible pupils with a global outlook. School life combines academic rigour with a breadth of opportunities to develop young people able to flourish in an ever-changing world.

• Educates boys and girls from 3–18, seeking to equip them for life, both now and in the future.
• Our stimulating academic environment and numerous activities outside the classroom encourage learning and personal growth.
• We are committed to the development of every pupil and believe that our friendly and supportive community helps this to happen.
• We seek as a group to instil a love for learning which will last a life time whilst balancing this with a readiness to embrace change.

For further information, please contact the Recruitment Team at [email protected].

The Mill Hill Education Group is committed to safeguarding the welfare of children. As part of our Recruitment Checks, the appointed candidate will be subject to a Social Media and Enhanced DBS Check.

Pay: £25,857.00-£28,685.00 per year

Work Location: In person