IT Technician (Contract)

Job Title:               IT Technician (Contract)

Department:           Facilities

Work Location:      Kadoorie Farm and Botanic Garden

The Organisation

Kadoorie Farm and Botanic Garden (KFBG) is a nature conservation and education centre that spreads over 148 hectares of land on the northern slopes of Tai Mo Shan, Hong Kong's highest mountain. It lies in a valley, with a stream running down through the diverse (sub)tropical forest. You can find theme gardens, greenhouses, vegetable, and fruit terraces, walking trails, and public education displays of plants and animals, whilst the largest part of the estate is managed as a nature reserve.

Our team consists of educators, ecologists, botanists, zoologists, conservation officers, spatial analysts, veterinarians, geneticists, arborists, horticulturists, gardeners, animal keepers, farmers, communicators and marketeers. Lessons learnt from hundreds of projects and initiatives are used to raise awareness, educate the public and catalyse behaviour change to protect nature and the environment.

With more than half of the century serving Hong Kong dedicatedly, KFBG has been evolving focuses and now striving to harmonize humanity’s relationship with nature through 3 core aspects: Nature Conservation, Holistic Education, and Sustainable Living.

We are looking for an IT Technician who aligns with our vision and value and to be passionate to join the organisation to help making a difference.

For more information, please see www.kfbg.org and www.greenhub.org

Major responsibilities

IT Technician manage and secure our company’s IT infrastructure and cybersecurity environment.

This role plays a key part in ensuring system stability, strong security protection and reliable business operations across network, servers, Microsoft 365 and multi-site connectivity.

The incumbent will report to IT Manager.

1.     Infrastructure & Network

·        Manage firewall, switches, routers, WiFi, VLAN and VPN.

·        Administer servers (AD, DNS, DHCP, VM, Printer, DMZ).

·        Maintain network segmentation and system availability.

·        Perform daily monitoring and troubleshooting.

2.     Cybersecurity

·        Manage Microsoft Defender, MFA, MDM, EDR & XDR.

·        Support VAPT implementation and vulnerability remediation.

·        Maintain email security gateway.

·        Strengthen protection against ransomware and email compromise.

·        Apply Zero Trust security principles.

3.  Microsoft 365 Administration

·        Administer Microsoft 365, Exchange Online.

·        Manage Microsoft Entra ID (Azure AD).

·        Implement Conditional Access and identity security policies.

4.  Backup & DRP

·        Manage backup systems and restoration testing.

·        Maintain Disaster Recovery Plan.

Job Requirements

·        Commitment to the mission, vision and values of KFBGC.

·        Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related discipline.

·        Minimum 3 years’ experience in IT infrastructure & cybersecurity.

·        Strong hands-on administration experience on firewall, VPN, NAT, servers of DHCP/Web service/Printer/AD/DNS/VM.

·        Experience in Microsoft 365 security, Entra ID, MDM, MFA, E5, Conditional Access, Powershell.

·        Knowledge of EDR/XDR solutions, Email Security Gateway, VAPT implementation.

·        Experience in switches, routers, WiFi, VLAN and VPN and network segmentation.

·        Understanding of Zero Trust security principles.

·        Responsible, security-minded, analytical, detail-oriented, proactive, able to work independently.

·        Good documentation discipline, strong problem-solving skills, trustworthy and professional.

Application Method

Interested parties, please send your CV with current / last salary, expected salary and availability to the People & Culture Department, Kadoorie Farm & Botanic Garden Corporation, Lam Kam Road, Tai Po, New Territories, Hong Kong or via email at [email protected]