IT Technician L2 Deskside Support

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• UK – Stonehouse - Gloucestershire
• IT
• Full-time

Your skills

• 2 years of IT experience (or equivalent)
• A diploma or formal education in IT-related field
• Excellent time management and interpersonal skills
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Your tasks

• Provide day to day desktop support
• Handle inbound tickets and questions that are related to incidents or IT requests
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

• Unlimited employment contract
• Onboarding program
• Buddy program
• International job opportunities
• Company events
• Internal career development program
• Medical cash plan