IT Technician/Warehouse Operative

About Us

The Tekk Group Limited is a leading provider of tech rental solutions across events, education, and enterprise sectors. We deliver cutting-edge technology, expert support, and exceptional service to clients across the UK and internationally. With innovation at our core, we pride ourselves on flexibility, speed, and quality.

The Role

We are seeking a personable and proactive IT Technician to join our team. In this hands-on role, you will be part of our technical operations, ensure smooth event delivery, and support clients on-site. This is a dynamic role, ideal for someone with excellent technical ability, strong client-facing skills, and the flexibility to thrive in a seasonal, fast-paced environment.

Key Responsibilities

• Day-to-day as part of the IT and technical support team
• Configure, deploy, and manage hardware (iPads, laptops, AV equipment, etc.)
• Provide technical support and ensure smooth on-site delivery at events
• Troubleshoot escalated issues and implement effective solutions
• Maintain inventory, conduct regular stock checks, and manage logistics
• Ensure all IT systems, networks, and software are up-to-date and secure
• Liaise with clients, ensuring clear communication and a professional presence
• Travel across the UK and internationally for on-site event support
• Drive and transport equipment to event sites as required

Requirements

• Proven experience in a IT support or technician role
• Personable and confident in client-facing environments
• Strong knowledge of Windows, macOS, iOS, and networking infrastructure
• Experience with device management tools (e.g. JAMF, MDM) is a plus
• Excellent troubleshooting and diagnostic skills
• Flexible with working hours – able to adapt to seasonal peaks and event schedules
• Passport – required for international travel
• Full driving license and 25+ years old – for insurance purposes (driving company vans)
• Based in the UK and willing to travel regularly for events and support
• Self-motivated and proactive during quieter periods (e.g. stock control, maintenance)
• Relevant IT certifications (CompTIA, Microsoft, Apple, etc.) are advantageous

What We Offer

• Competitive salary and benefits
• Opportunities for training, development, and progression
• Varied and exciting projects across industries and countries
• Supportive, friendly, and high-performing team
• Hands-on experience with the latest technology

Pay: £13.30 per hour

Benefits:

• On-site parking

Ability to commute/relocate:

• Basildon SS14 3BP: reliably commute or plan to relocate before starting work (required)

Experience:

• IT: 2 years (preferred)

Willingness to travel:

• 25% (required)

Work Location: In person