IT Training/Learning & Development Specialist

IT Training/Learning & Development Specialist

A fantastic opportunity has arisen for a IT Training/Learning & Development Specialist to join our London based law firm on a permanent basis.

Responsibilities and Duties:

• Deliver Technology Learning & Adoption services aligned with global standards and regional business needs.

• Design and deliver instructor-led, virtual, and digital training to support technology adoption and user effectiveness.

• Deliver instructor-led and virtual training sessions for lawyers and business professionals.

• Develop courseware and user documentation aligned to business needs.

• Ensure all training materials are current, accurate, and aligned with firm technologies.

• Identify common challenges and recommend solutions.

• Reinforce best practices and promote efficient, consistent use of firm systems.

• Provide practical feedback on training approaches and delivery methods.

• Maintain strong working relationships with users across the region.

• Monitor training participation and feedback.

• Maintain awareness of changes to firm technologies and update learning materials accordingly

• Provide feedback and suggestions to improve learning programs, tools, and processes.

• Support regional and global learning efforts.

Knowledge, Sills and Experience:

• Experience delivering and developing technology training in a professional services or corporate environment.

• Experience supporting user adoption of enterprise technologies

• Familiarity with legal or professional services applications (e.g., document management systems such as iManage).

• Experience delivering training using virtual platforms (e.g., Microsoft Teams, Zoom).

• Strong communication skills, with the ability to engage users at all levels of the organization.

• Ability to understand user needs and recommend practical learning solutions.

IT Training/Learning & Development Specialist