IT Workplace Engineer

The IT Workplace Engineer manages PwC endpoints in line with global endpoint management policies. This role is responsible for endpoint-related services and support for all IT end-users across multiple platforms, ensuring a reliable, compliant, and efficient endpoint environment.

Job Duties:

• Operate, maintain, and improve the IT endpoint fleet
• Provide second-level support to end-users
• Train first-level support teams and create knowledge base articles
• Develop solutions that optimize endpoint management and support compliance
• Perform hygiene tasks to maintain a lean and well-managed endpoint environment

Skills:

• Experience managing MDM solutions
• Knowledge of Microsoft 365 Fundamentals (MS-900) and Microsoft Entra Directory / Azure Active Directory
• Familiarity with Active Directory and Group Policy Objects
• Proficiency in PowerShell
• Team- and customer-oriented mindset, with the ability to work independently
• Familiarity with ITIL change management best practices is an advantage

Qualifications:

• Education:
• A relevant degree, such as a Bachelor’s or Master’s degree in Computer Science or Information Technology, is an advantage
• Experience:
• Two years of experience in a related endpoint management role within a corporate environment
• Language:
• Fluent written and spoken English