Italian Language Expert - CX Testing

About The Job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Italian expert

Type: Contract Compensation: $16–$18/hour Location: Remote Duration: 1-2 hours total Role Responsibilities

• Complete 10 test calls with the CX agent, following the prompts and scenarios provided.
• Conduct 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness.
• Provide clear written feedback on conversation flow and user experience.
• Work independently to ensure high-quality evaluations and feedback.

Qualifications Must-Have

• Native Italian speaker.
• Prior data annotation experience.
• Able to place calls to an EU, UK, or US phone number.
• Ability to make clear phone calls with good audio quality.
• Available to start immediately.

Start Date

• Immediate

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.