IT/Custodian Staff

About the role

The IT / Custodian Staff is responsible for providing basic IT support, maintaining computer equipment and systems, and ensuring the dealership's office, facilities, and equipment are properly maintained. The position also assists employees with technical concerns and supports the cleanliness, organization, safety, and general upkeep of the dealership.

Key responsibilities

• Provide basic technical assistance to employees regarding computers, printers, internet connectivity, and other IT equipment.
• Install, configure, and maintain computers, software, printers, CCTV, and other office technology.
• Troubleshoot basic hardware and software problems.
• Monitor internet and network connectivity and coordinate with external IT providers when necessary.
• Maintain an inventory of computers, IT equipment, accessories, and other technology assets.
• Assist in setting up computers, user accounts, email, and other systems for new employees.
• Perform regular backups and help ensure company data and files are properly maintained.
• Monitor and report IT equipment that requires repair, replacement, or upgrade.
• Ensure the dealership office, work areas, storage areas, and other facilities are clean, organized, and properly maintained.
• Conduct regular inspection of office equipment, fixtures, electrical outlets, lighting, plumbing, air-conditioning, and other facilities.

About you

• Graduate of Information Technology.
• Previous experience in IT support, office maintenance, facilities, or a similar role is an advantage.
• Basic knowledge of computer hardware, software, networking, and troubleshooting.
• Good organizational, problem-solving skills and with good communication skills.
• Physically capable of performing routine facility and maintenance-related tasks.
• Reliable, trustworthy, and detail-oriented.
• Able to work independently and respond promptly to technical and facility concerns.
• Good communication and interpersonal skills.
• Willing to perform a combination of IT and general administrative/custodial duties.