IT/Digital Payment & E-Commerce (VP)

Job Purpose

Lead the technology strategy, delivery, and operations for Digital Payment and E-Commerce platforms, driving payment innovation, modernizing legacy systems toward Cloud-native and API-driven architecture, and enabling high-performance, secure, and scalable payment services.

The role will also lead AI-enabled software development transformation, applying AI SDLC, automation, and Agentic AI to improve development productivity, quality, and speed while maintaining strong security, regulatory compliance, and system resilience.

Key Responsibilities

1. Technology Strategy & Transformation

• Define and execute the technology roadmap for Digital Payment and E-Commerce in alignment with business strategy.
• Drive application rationalization to optimize technology investment, performance, and operational efficiency.
• Lead modernization toward Microservices, Cloud-native architecture, API integration, and scalable platforms.
• Establish and drive adoption of AI SDLC frameworks across software development.

2. Digital Payment Delivery & Operations

• Lead delivery of critical payment platforms, including payment transaction processing, Merchant Management, E-Commerce, and payment network connectivity.
• Ensure high availability, low latency, scalability, and resilience for high-volume payment transactions.
• Promote AI-assisted development, code assistants, automation, and Agentic AI across coding, testing, and code review.
• Continuously improve engineering productivity, software quality, and time-to-market.

3. Security, Risk & Regulatory Compliance

• Ensure technology platforms comply with relevant payment, security, and regulatory standards, including ISO 8583, ISO 20022, PCI-DSS, and Bank of Thailand (BOT) requirements.
• Partner with Cyber Security teams to strengthen incident response, BCP/DR, and operational resilience, including simulation and wargame exercises.
• Ensure payment data integrity and effective management of transaction, settlement, interchange, and processing risks.
• Establish responsible AI practices covering AI security, data privacy, transparency, and governance.

4. Stakeholder & Vendor Management

• Manage strategic relationships with Cloud providers, payment/card networks, Core Banking vendors, and technology partners.
• Lead vendor negotiations and performance management to ensure delivery against SLAs, quality, cost, and risk requirements.
• Partner with senior business leaders and governance committees to provide technology recommendations and strategic direction.

5. People Leadership & AI Transformation

• Lead and develop technology managers, technical leads, and software engineering teams.
• Build an AI-first engineering culture and drive adoption of emerging technologies.
• Promote Agile ways of working and continuously develop team capabilities in AI, automation, and modern engineering practices.
• Act as a change leader in transforming technology delivery and engineering practices.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.

• 10–15+ years of IT experience, with at least 3 years in a management/leadership role within Banking, Financial Services, or FinTech.

• Proven experience managing Digital Payment, Payment Processing, E-Commerce, Merchant Acquiring, or Switching platforms.

• Experience leading large-scale technology transformation and modern architecture initiatives.

• Experience or strong vision in adopting AI SDLC, AI-assisted development, automation, or Agentic AI.

• Strong knowledge of Microservices, API Gateway, Cloud Infrastructure (AWS/Azure), and modern application architecture.

• Strong understanding of ISO 8583, ISO 20022, Tokenization, and payment transaction flows.

• Knowledge of AI SDLC, LLM orchestration, MLOps, or AI Governance is highly desirable.

• Strong understanding of technology security, resilience, and regulatory requirements in financial services.

• Strong strategic leadership with the ability to influence and inspire large technology teams.

• Excellent stakeholder management, communication, and negotiation skills.

• Strong problem-solving and crisis management capabilities, with the ability to make effective decisions under pressure.

• Passion for technology innovation, AI transformation, and continuous improvement.

• Good English communication skill.

"Only shortlisted candidates will be contacted"

Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120 
Contact: Talent Acquisition Center: [0 2296 2000 #10183](tel:0 2296 2000 #10183)

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EN  (https://krungsri.com/b/privacynoticeen)

ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง

ภาษาไทย  (https://krungsri.com/b/privacynoticeth)

หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ

Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.