iTero Business Operations Intern

Department: Customer Support

Location: EMEA-Poland

Compensation: zł64,800 - zł72,000 / year

Description Join a team that is changing millions of lives. Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

About This Opportunity Align Technology is seeking talented and innovative Interns across our organization. We are excited to offer students/graduates opportunities that can launch big careers. With a global reach beyond 1 million consumers, we’re the team that’s changing lives and making the world a better place through more smiles. We view interns as essential to the ongoing growth and innovation of our company.

General duties at iTero Business Operations Intern position includes purchase contract verification, order entry, services order management, returns sales orders and coordination, credit request handling and customer master data as per assigned tasks for iTero business part.

Key Responsibilities

• Ensure orders are processed effectively according to SLAs,
• Order backlog management,
• Verification of purchase contracts and purchase orders,
• Entering sales orders in SAP and other systems for new products, RMAs and ongoing services,
• Ensuring customer master data for iTero customers is accurate in CRM and ERP systems,
• Ensure departmental SOPs and WIs are up to date and adhered to,
• Comply with all safety policies, practices and procedures,
• Report all unsafe activities to superior and/or Human Resources,
• Participate in proactive team efforts to achieve departmental and company goals,
• Perform other duties as assigned,
• Other duties may be assigned.

Skills, Knowledge & Expertise

• Graduate or university student (preferred),
• Strong written and verbal English communication skills (at least B2 level) and able to work in a team environment,
• Ability to communicate via written and verbal communication via tickets, emails, phone,
• To be detailed oriented, a quick learner, and well-organized with great time management skills,
• Familiarity with MS Office tools.

Job Benefits

• Employment contract.
• Benefits like Luxmed private healthcare, Multisport card, private insurance etc.

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Equal Opportunity Statement Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.