ITOM Consultant

Job Category: ServiceNow

Job Type: Full Time

Job Location: Hyderabad-Preferred

Experience: 5-8 Years

Education: BE/B.Tech/M.Tech/MCA

• Imagine working in a place where your individuality is celebrated, your efforts are recognized by everyone, and you feel you re making a real difference every day. A place where you re positively encouraged and supported to learn and grow. And a place that puts fulfillment, happiness, and well-being at the top of its priority list. This is a day-to-day life at ZeTechno.
• At ZeTechno, we have consistently delivered on providing the freedom of a startup environment coupled with the assurance of leading technology.
• We are a fast-growing and energetic digital transformation company partnered with ServiceNow.

You will be our go-to consultant for managing ServiceNow advisory and implementation projects for our clients along with ITOM expertise.

Responsibilities:

• Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management)

• Develop Custom patterns as required through scripting and software development

• Prepare technical documentation as specified in customer contracts and as internally required

• Support the development and growth of the services delivered by ZeTechno

• Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations

• Deliver projects on customer premises or remotely as required.

• Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software. Skill required to perform the duty:

• The ideal candidate will have at least 5 years of IT software consulting experience with 3-5 years of experience supporting or implementing ServiceNow products.

• ServiceNow experience with discovery, event management, service mapping, and configuration management (CMDB) is crucial.

• Accreditations/certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred.

• 2-5 years in a consulting position, delivering software implementation engagements

• Experience in multiple application architectures and supporting technologies

• Expertise with scripting languages such as PERL, JavaScript, Python, or Shell

• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge

• Thorough knowledge and/or experience working with Operating Systems (Linux, Windows)

• Knowledge of networking concepts such as IP Addressing, Firewalls, ports

• Knowledge of relational databases (MySQL, MSSQL, Oracle)

• ITIL knowledge with the ability to relate concepts to implementation strategies

• Excellent communication skills required verbal with all levels of customer IT and business

  What will you do at ZeTechno:

• At ZeTechno, with your experience on any of the above technology/platforms, you will be trained on the ServiceNow platform. ServiceNow is the fastest-growing technology platform in the world creating tremendous opportunities for ServiceNow practitioners.

• You would work on high-impact and challenging projects across the different businesses in ZeTechno

• You will be constantly challenged to think about innovating and improving our way of working, setting up best practices, and being a thought leader in the company.

• Working hand in hand with project stakeholders, delivery owners/managers, platform architects, developers, and administrators.

• You would lead a team of similar developers

• You will preferably be required to work from our office in Hyderabad(We allow Hybrid work models as well). YOU MAY ALSO LIKE Related Posts

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.