IT/Releasing Associate

We’re hiring for our soon-to-open branch! 🎉

📍 46 Lower G/F, Diliman Commercial Center, Commonwealth Ave., Batasan Hills, Quezon City

Join our growing team and be part of our new branch! We’d love to hear from you.

Job Responsibilities

• Assist in installing and configuring computer hardware, operating systems, and applications
• Assist in supporting the rollout of new applications
• Provide basic IT support and assist in testing new technology
• Answer calls and inquiries regarding the status of medical results
• Release medical certificates and other examination results
• Coordinate with technicians and physicians regarding medical findings that require attention
• Consult the Laboratory Manager regarding sensitive cases requiring immediate action
• Coordinate with messengers for the delivery of medical results to clients
• Ensure accuracy and quality of work in accordance with company Standard Operating Procedures
• Maintain good communication with clients and internal teams
• Perform other related duties assigned by the immediate superior

Job Qualifications

• Graduate of a Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field
• Fresh graduates are welcome to apply
• Good communication skills, both oral and written
• Customer service experience is an advantage
• Detail-oriented, organized, and adaptable
• Able to work under pressure and with minimal supervision
• Willing to handle both basic IT support and medical results releasing tasks