Country/Region: IN

Requisition ID: 39506

Work Model:

Position Type:

Salary Range:

Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title: Ivanti Developer-Subcon

Description:

Skills: Ivanti Developer

Experience: 8+ Years

Key Responsibilities

• Design, develop, customize, and maintain solutions on the Ivanti platform.
• Configure and enhance ITSM modules including Incident, Problem, Change, Service Request, Asset Management, and CMDB.
• Develop and customize workflows, business rules, forms, dashboards, and reports.
• Build and maintain integrations with third-party applications using REST/SOAP APIs, web services, and other integration technologies.
• Develop automation scripts and optimize existing workflows to improve operational efficiency.
• Troubleshoot application issues and provide timely resolution for production incidents.
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
• Participate in solution design, code reviews, testing, deployment, and production support.
• Ensure adherence to development standards, security guidelines, and documentation practices.
• Support platform upgrades, patching activities, and continuous improvement initiatives.

Required Skills

• 3+ years of hands-on experience with the Ivanti platform.
• Strong knowledge of Ivanti ITSM/Neurons architecture and customization capabilities.
• Experience with workflows, forms, business objects, automation, and reporting.
• Hands-on experience with REST APIs, SOAP services, JSON, XML, and system integrations.
• Knowledge of SQL and relational databases.
• Experience with JavaScript, PowerShell, or similar scripting languages.
• Familiarity with ITIL processes and enterprise service management concepts.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Ivanti certifications are preferred.