Sensiple
Ivr Tester
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Chennai, Tamil Nadu, India
Work mode:
Remote
Published on:
25 August 2026
What they need
Job Title: IVR tester
Location: Chennai (Sipcot IT Park, Siruseri )
Mode of Work: Remote
Job Summary
Looking for a Manual IVR Tester with experience in IVR call flow testing, defect tracking, and validation of contact center applications. The role involves system, integration, and regression testing to ensure quality delivery.
Key Responsibilities
- Analyze requirements and prepare test cases
- Perform manual IVR testing (call flows, routing logic, prompts)
- Execute System, Integration, and Regression testing
- Log and track defects
- Validate backend data using basic SQL
- Prepare test reports and support UAT
Requirements
- 3 years of Manual Testing experience (IVR)
- Experience with Cyara
- Basic understanding of IVR systems and Contact Center technologies
- Experience with Azure DevOps or similar tools
- Knowledge of Web Services testing
- Basic SQL knowledge
Preferred
- Exposure to Dialogflow
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