Subhashini Software
IVR Tester
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹800,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Hybrid
Published on:
28 September 2026
What they need
Our client INFOSYS is looking for IVR Test Engineer position with 7+ Years of experience in Bangalore location. CONTRACT TO HIRE AND WORK FROM OFFICE
Job Description :
- In depth knowledge of IVR testing and engineering, and extensive experience in testing process involving Contact Centre products like Amazon Connect.
- Highly proficient in Cyara IVR automation tool.
- Extensive hands on experience in testing IVRs, inbound and outbound calls using manual / Cyara.
- Hands on experience in Cyara cruncher tool to perform IVR performance testing.
- Excellent communication and collaboration skills, and be a strong team player.
- Experience diagnosing testing issues, and going through the IVR logs to identify the root cause of the issues.
- Gather and analyse functional, non-functional test requirements and perform assessment to confirm testing
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