Han Digital Solution
IVR Testing Professionals
1 year ago
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Important information
Contract type:
Permanent
Location:
Lakshadweep, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
kill : IVR Cyara Testing
Experience: 4 Years - 8 Years
Notice Period: Immediate
Job Summary
4- 6 years experience as a test specialist with a focus on Cyara
Design and implement automation scripts for different IVR call flows/Prompts with DTMF & Voice inputs
Experience in developing Functional & Regression Test scripts using Cyara Velocity
Experience in Monitoring & scheduling daily IVR health check using Cyara Pulse
Experience in validating different IVR dynamic prompts using different Cyara tags
Experience in validating End to End system testing i.e. IVR, Call Routing, CTI and Agent Desktop testing using Cyara Virtual Agent module
Experience in Performing IVR load testing using Cruncher & Agent Desktop performance testing using Virtual Agent module.
Experience in generating/Automating test scripts using Cyara CX module
Excellent communication skills
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