J - Customer Service / Customer Support Admin (5.5 days , Junior)

Responsibilities:

• Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
• Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
• Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.
• Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
• Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions.
• Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
• Performs any other tasks and responsibilities within the Branch Operations as and when required.

Job Requirements:

• Candidate must possess at least a Diploma/ Bachelor's Degree in Business/ Marketing.
• At least 2 years' working experience in customer communication and sales coordination.
• Applicants must be willing to work for 5.5 days.
• Conversant in both spoken and written of Bahasa Malaysia and English.
• Proficient in Microsoft Office applications (especially Microsoft Excel).
• Details oriented with good interpersonal and communication skills.

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp: +6016-986 9055

Kindly note that only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• date of birth, current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person