J - Service Technician

About the Role

We are looking for a hands-on and customer-focused Service Technician to provide technical support at customer locations. You will be responsible for diagnosing, repairing, maintaining, and servicing company products while ensuring a high level of service quality and customer satisfaction.

Key Responsibilities

• Visit customer locations to diagnose and troubleshoot product issues.
• Perform repairs, maintenance, preventive servicing, and scheduled cleaning.
• Replace defective parts and conduct testing to ensure products are functioning properly.
• Attend assigned service appointments and achieve daily productivity targets.
• Provide clear explanations and professional service to customers.
• Update service records, reports, and job status through the company system.
• Manage assigned spare parts and ensure proper usage and documentation.
• Escalate complex technical issues or potential service delays when required.

Requirements

• SPM or Diploma in a relevant technical field.
• 0–2 years of experience in technical service, repair, maintenance, electrical, mechanical, refrigeration, or related fields.
• Valid Malaysian Driving Licence, GDL is a plus.
• Possess own motorcycle or vehicle and willing to travel extensively.
• Good troubleshooting, problem-solving, and customer service skills.
• Comfortable using mobile applications and service systems.
• Responsible, independent, and able to work in a fast-paced field environment.

Why Join?

A great opportunity for technicians who enjoy hands-on technical work, travelling to customer locations, solving problems, and interacting with customers while developing their technical and service expertise.

If you are interested to apply, kindly submit your updated resume in DOC/PDF format

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp: +60169869055

Kindly note that only shortlisted candidates will be notified.

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• date of birth, current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N)

License/Certification:

• Driving License (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person