Job Title

Janitorial Account Manager

Job Description Summary

We are looking for an Account Manager who will have ownership and accountability to directly manage airport janitorial cleaning services.

Directs janitorial staff to ensure clean, orderly, and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Overall supervision of personnel including staffing, employee relations, evaluations, recruitment, training, payroll, and related matters.
• Makes decisions regarding hiring, discipline and termination, subject to the review of the site manager and Human Resources.
• Direct the daily activities of all C&W Services janitorial/housekeeping employees.
• Promotes housekeeping quality initiatives by conducting inspections; gaining feedback from meetings; enforcing quality and customer service standards; analyzing and resolving quality and customer service issues.
• Financial oversight managing annual budget.
• Manage facility budgeting process to ensure appropriate and timely preparation.  Work with established constraints and facility conditions and report on variances when applicable.
• Ensure that all work performed under his/her supervision is done in a timely and cost effective manner according to the applicable codes.
• Establish and implement periodic schedules and procedures for the janitorial program.
• Ensure that all facilities under his/her responsibility are safe and comply with all federal, state, and local laws.
• Ensure that environmental procedures and issues are being implemented through the direction of the customer’s environmental specialist representative.
• Inventories supplies and equipment.
• Investigates new and improved cleaning instruments and methods.
• Special projects and other related duties as requested and needed.
• Organize and develop short and long term goals and objectives.

Qualifications/Requirements:

• Have at least three years of cleaning contract management experience within the last five years in an airport environment.(preferred)
• Experience managing 10-15 janitorial employees.
• Work well in a high visibility environment.
• Excellent oral and written communication skills
• Proficiency with MS Office
• Scheduling flexibility
• Ability to stand and walk for extended periods of time and capable of extensive bending, stooping, stretching, pushing, and carrying.