Janitorial Site Operations Supervisor

Janitorial Site Operations Supervisor

Where you'll work

Multiple client locations throughout Miami-Dade, Broward, and Palm Beach Counties, Florida.

Who we are looking for

We are seeking a proactive, detail-oriented, and experienced Janitorial Site Operations Supervisor to oversee service delivery across multiple client accounts. This position is responsible for ensuring quality standards, workforce coordination, inventory oversight, safety compliance, and effective communication between field personnel and management.

The ideal candidate combines strong operational leadership with hands-on knowledge of commercial cleaning practices, quality control procedures, and employee supervision. As a key member of our operations team, you will serve as the primary liaison between cleaning staff and the Operations Manager, helping coordinate schedules, resolve operational challenges, maintain service excellence, and support the successful execution of cleaning services across all assigned locations.

What you’ll do

• Supervise and support commercial cleaning teams across multiple client locations.
• Ensure all assigned accounts maintain consistent service levels and contract compliance.
• Conduct regular site inspections to ensure compliance with company quality standards and client expectations.
• Identify operational deficiencies and implement corrective actions as needed.
• Monitor employee performance and provide coaching, guidance, and ongoing support.
• Serve as the primary point of contact between field staff and the Operations Manager.
• Assist with workforce scheduling, shift coverage, attendance monitoring, and staff coordination.
• Ensure proper execution of cleaning procedures, sanitation protocols, and safety requirements.
• Verify proper use, storage, labeling, and handling of cleaning chemicals and supplies.
• Monitor inventory levels, track usage, and coordinate replenishment of supplies and equipment.
• Evaluate cleaning processes and identify opportunities for operational improvements.
• Respond promptly to service issues, employee concerns, and client requests.
• Document inspections, quality findings, corrective actions, inventory records, and operational reports.
• Support the onboarding and field training of new employees.

Required Qualifications

• Must have legal authorization to work in the United States.
• Availability to work evenings, nights, weekends, and respond to operational issues outside regular business hours when required.
• Minimum of three (3) years of experience in commercial cleaning or janitorial operations, including leadership, team supervision, inspections, or field workforce coordination.
• Experience supervising janitorial services in commercial environments such as restaurants, commercial kitchens, retail facilities, office buildings, educational institutions, healthcare facilities, or hospitality venues.
• Experience implementing quality control programs, conducting inspections, and managing corrective action processes.
• Valid driver's license, reliable transportation, and the ability to travel regularly between client locations throughout South Florida.
• Strong knowledge of commercial cleaning operations, sanitation procedures, cleaning chemicals, equipment, and industry best practices.
• Knowledge of floor care, tile, stone, carpet, vinyl, laminate, and other hard-surface maintenance techniques.
• Experience conducting facility inspections and quality assurance evaluations.
• Experience with inventory management, supply tracking, and supply replenishment coordination.
• Familiarity with OSHA safety standards and Hazard Communication requirements.
• Ability to work independently while effectively managing multiple locations, priorities, and deadlines.

Preferred Qualifications

• OSHA 10-Hour General Industry Training or equivalent certification.
• Advanced knowledge of floor care programs, carpet maintenance, and specialized cleaning services.
• Industry certifications related to cleaning, safety, facilities management, or environmental services.
• Ability to communicate effectively in both English and Spanish.

Skills & Attributes

• Strong leadership and team management skills.
• Ability to adapt to changing operational priorities and business needs.
• Excellent communication and interpersonal abilities.
• Ability to build positive relationships with employees, clients, and management.
• Strong organizational and multitasking capabilities.
• Exceptional attention to detail and commitment to quality.
• Proactive problem-solving and decision-making skills.
• Customer-focused mindset with a commitment to service excellence.
• Reliability, professionalism, and accountability.

Pay: $22.00 - $25.00 per hour

Work Location: In person