Japanese Language Expert

Japanese Language Customer Support Executive (CSE) – JLPT N2

Location: Jaipur, Rajasthan

Salary: Up to ₹9.2 LPA

Job Type: Full-Time

Experience Required: Minimum 1 year of relevant experience in the same role

Language Requirement: Japanese proficiency at JLPT N2 level or equivalent

Job Summary

We are looking for fluent Japanese-speaking professionals to join our customer support team in Jaipur. The ideal candidate should possess strong Japanese communication skills, relevant customer support experience, and a customer-focused approach.

This opportunity is suitable for professionals who meet the Japanese language proficiency requirements and are comfortable working in a rotational shift environment.

Key Responsibilities

* Handle customer queries and provide professional customer support in Japanese.

* Communicate effectively with customers in Japanese, ensuring clear and accurate information.

* Resolve customer concerns efficiently while maintaining high standards of customer satisfaction.

* Follow established processes, service standards, and quality guidelines.

* Maintain accurate records of customer interactions and follow up on pending issues as required.

* Collaborate with internal teams to ensure timely resolution of customer queries.

* Work in rotational shifts and adhere to assigned schedules and rotational weekly offs.

Eligibility Criteria

Candidates must meet all the following requirements:

* Educational Qualification: Graduation in Japanese Language or an equivalent qualification.

* Japanese Proficiency: JLPT N2 certification or equivalent Japanese language proficiency.

* Relevant Experience: Minimum 1 year of experience in the same or a relevant Japanese-language customer support role.

* Communication Skills: Strong spoken and written Japanese communication skills.

* Work Flexibility: Comfortable working in rotational shifts and rotational weekly offs.

* Work Location: Willingness to work from Jaipur, Rajasthan.

Salary and Benefits

* Salary Package: Up to ₹9.2 LPA, depending on experience, language proficiency, and overall suitability.

* Cab Facility: One-side cab facility provided.

* Work Schedule: Rotational shifts.

* Weekly Offs: Rotational.

Why Apply?

* Opportunity to build your career in Japanese-language customer support.

* Competitive annual salary package of up to ₹9.2 LPA.

* Opportunity to utilise your Japanese language proficiency in a professional environment.

* Cab facility provided for one side of the commute.

How to Apply

Interested candidates who meet the eligibility criteria are encouraged to apply with their updated CV/resume.

Please ensure that your resume clearly mentions:

* Japanese language proficiency and JLPT N2 certification or equivalent.

* Relevant customer support experience and previous job responsibilities.

* Current location and willingness to relocate to or work in Jaipur, if applicable.

* Notice period and availability to join.

Important: Only candidates meeting the Japanese language proficiency and relevant experience requirements should apply.

Apply now to explore this Japanese Language Customer Support Executive opportunity in Jaipur!

Pay: ₹920,000.00 per month

Benefits:

• Provident Fund

Work Location: In person