Japanese-Speaking System Operator – TIM

Japanese-Speaking System Operator – TIM

Location: Kuala Lumpur, Malaysia
Work Model: Work From Office (WFO)
Shift: 24×7 Rotational Shift | 12-hour shifts | 4 days on / 4 days off

Job Responsibilities

• Monitor and operate IT systems and infrastructure in a 24×7 environment.
• Handle system operations, alerts, incidents, and technical issues.
• Work with AS/400, Control-M, Microsoft Azure, and AWS Cloud platforms.
• Respond to system alerts and perform basic troubleshooting and escalation.
• Support IT operations and project implementation activities.
• Coordinate with internal and external customers in English and Japanese.
• Follow ITIL, operational procedures, and company standards.

Requirements

• Diploma or above in Computer Science, IT, or a related field.
• Minimum 2 years of relevant IT Operations / System Administration / Technical Support experience.
• Hands-on experience with AS/400, Control-M, Azure, and AWS Cloud.
• Japanese language proficiency is mandatory, with good written and spoken English.
• ITIL V3 Foundation certification is preferred.
• Willing to work 24×7 rotational shifts, including weekends and public holidays.
• Comfortable working 4 consecutive 12-hour shifts followed by 4 days off.
• Good communication, teamwork, proactive attitude, and sense of responsibility.
• Candidate must be willing to work on-site in Kuala Lumpur.

Pay: RM3,000.00 - RM4,000.00 per month

Work Location: In person