Java Support Engineer (+Spring boot) (Pega certified desirable)

On Site - Guadalajara, JAL

Shift rotation from Monday to Sunday (Morning and afternoon) (two days off During Week Days), night shift coverage (6 days per year) Exp: 3+ years Mandatory/Required Skills

• 3+ years of equivalent work experience in IT
• AND 3+ years' experience in software development experience demonstrating depth of technical understanding with in Pega BPM tool
• Certified Senior System Architect (CSSA)
• Having good knowledge on PEGA 7 components Case Management, Data Management and UI.
• PEGA best practices, Integration Rules, and guardrails
• Hand on experience on Screen Layout using Harness, Sections , Flow Actions, Data Transforms, Declarative and Decision Rule Types.
• Experience on List-View, Summary-View Reports and Report Definitions in PEGA PRPC.
• Experience in troubleshooting & performance tuning of PRPC applications utilizing Clipboard, Tracer, and PLA

Preferred/Desired Skills SNOW, Monitoring and Support skills, Experience working in global teams, Incident and Escalation management

Job Description Independently installs, customizes, and integrates commercial software packages.

• Facilitates root cause analysis of system issues.
• Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
• Learns to create system documentation/play books and attends requirements, design, development, and code reviews.
• Identifies ideas to improve system performance and impact availability.
• Resolves complex technical design issues.
• Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews.
• May serve as the subject matter expert on development techniques.
• Partners with experienced team members to develop accurate work estimates on work packages.
• May assist experienced team members with the delegation of work packages.
• Monitoring Alerts and solving issues
• Attend major incidents when required
• Work on vulnerabilities
• Shift rotation from Monday to Sunday (two days off), night shift coverage (6 days per year)
• Alternative profile to be considered:
• 3+ years of equivalent work experience in IT
• Java
• Spring boot

Job Description Independently installs, customizes, and integrates commercial software packages.

• Facilitates root cause analysis of system issues.
• Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
• Learns to create system documentation/play books and attends requirements, design, development, and code reviews.
• Identifies ideas to improve system performance and impact availability.
• Resolves complex technical design issues.
• Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews.
• May serve as the subject matter expert on development techniques.
• Partners with experienced team members to develop accurate work estimates on work packages.
• May assist experienced team members with the delegation of work packages.
• Monitoring Alerts and solving issues
• Attend major incidents when required
• Work on vulnerabilities