Jewelry Consultant

Role Overview

Join CHJ, a fashion jewelry brand with Eastern heritage, as a Jewelry Consultant at our Singapore store. You will welcome walk-in customers, provide personalized jewelry consultations, drive sales, and deliver an exceptional shopping experience.

Responsibilities

Greet walk-in customers actively and deliver personalized jewelry consultations to create an outstanding shopping experience

Advise customers on jewelry selection and styling to build trust and foster long-term relationships

Achieve individual and store sales targets to contribute to business growth

Acquire and apply detailed product knowledge, including craftsmanship, materials, and styling, to communicate brand values effectively

Maintain store presentation by ensuring visual merchandising, product displays, and facility safety meet operational standards

Perform daily inventory counts and secure stock during shift handovers to prevent loss

Gather customer feedback and competitor insights to recommend store improvements

Follow company policies and collaborate with team members to enhance store operations

Adapt to retail shift schedules, including weekends and public holidays, to support store needs

Preferred competencies and qualifications

GCE 'N' Level or equivalent education

Experience in retail or jewelry sales

Passion for luxury products and strong fashion sense

Goal-oriented, self-motivated, and able to perform well in a high-performance environment

Detail-minded, proactive, and a team player with strong compliance awareness

Good command of English

Other Information

Benefits

Competitive basic salary with uncapped sales commission and performance incentives

Structured training programs covering product knowledge, sales techniques, and gemology

Clear career progression from Jewelry Consultant to Senior Consultant to Assistant Store Manager

Employee purchase discounts and health benefits

Medical and insurance coverage according to company policy

Working Hours

Shift scheduling based on mall requirements, 8 hours per day, with at least 1 day off per week