Z
Zensar
JIRA Administrator
Skills
No-code AutomationsJiraProcess Improvement
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹2,000,000 – ₹2,500,000 / year
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
14 August 2026
What they need
Roles and Responsibilities :
- Manage Jira Service Desk (JSM) instances, ensuring seamless integration with other IT systems.
- Develop and maintain automated workflows using REST APIs to streamline ITSM processes.
- Collaborate with cross-functional teams to identify areas for process improvement and implement changes accordingly.
- Provide technical support to end-users on JSM functionality, troubleshooting issues, and resolving tickets.
Job Requirements :
- 8-10 years of experience in IT Services & Consulting industry.
- Strong understanding of Jira Service Desk (JSM) administration and its integrations with other tools.
- Proficiency in developing automation scripts using REST APIs for ITSM processes.
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