Jira Cloud Admin

JIRA Admin - Austin, TX – Onsite Contract position Job Description

• Jira Platform Administration
• Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
• Ensure platform scalability, governance, and alignment with enterprise operating models
• Workflow Design & Automation
• Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
• Build advanced automations to reduce manual intervention and improve cycle time
• Scripting & Integration
• Develop and maintain scripts using tools such as:
• ScriptRunner (Groovy)
• REST APIs (Jira, GitHub, ServiceNow, etc.)
• Enable integrations across toolchain (Jira ↔ GitHub, Jama, CRM, internal systems)
• Agentic AI Enablement
• Design and implement AI-assisted workflows and decision agents, including:
• Intelligent triage assignment
• Automated work classification and routing
• Context-aware recommendations (priority, ownership, dependency mapping)
• Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications

• 10+ years of experience as a Jira Administrator (Cloud preferred)
• Deep expertise in:
• Workflow configuration, schemes, and permissions
• Jira Automation / Automation for Jira
• Strong scripting experience:
• Groovy (ScriptRunner), Python, or similar
• REST API integrations
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments