JLR LEVEL 4 TECHNICIAN/SHOP FOREMAN

JLR Level 4 Technician / Shop Foreman

Jaguar Land Rover Columbia | Columbia, South Carolina

Mills Automotive Group

Jaguar Land Rover Columbia is looking for an experienced JLR Level 4 Technician / Shop Foreman to join our service leadership team.

This opportunity is available because our current Level 4 Shop Foreman is being promoted to Service Director—a great example of the career growth available within our organization.

This is not simply another technician position. We are looking for a highly skilled Jaguar Land Rover professional who can diagnose the difficult vehicles, support and develop other technicians, improve shop efficiency, and help us build one of the strongest JLR service departments in the region.

If you are currently a JLR Level 4 Technician, Master Technician, Diagnostic Technician, or Shop Foreman and want an opportunity where your technical ability, production, and leadership are rewarded, we want to talk with you.

What You'll Do

As our Level 4 Technician / Shop Foreman, you will be a working technical leader in the shop. You'll lead and support the team while continuing to turn your own hours.

Responsibilities include:

Diagnose and repair complex Jaguar and Land Rover concerns

Maintain personal production while fulfilling Shop Foreman responsibilities

Serve as the shop's technical resource for difficult diagnostic cases

Assist technicians with troubleshooting, repair strategy, and technical questions

Help ensure repairs are completed correctly the first time

Work closely with Service Advisors and Service Management on difficult or unusual repairs

Review diagnostic processes and help prevent unnecessary parts replacement

Assist with technical escalations and JLR technical cases

Support warranty repair quality and proper documentation

Help dispatch and prioritize work when needed

Monitor workflow, technician productivity, efficiency, and quality

Perform quality-control inspections on appropriate repairs

Coach and mentor developing technicians

Help identify training opportunities within the shop

Maintain a clean, organized, professional working environment

Promote teamwork and accountability throughout the service department

What We're Looking For

Our ideal candidate has:

Jaguar Land Rover Level 4 certification strongly preferred

Extensive Jaguar and Land Rover diagnostic and repair experience

Strong electrical and drivability diagnostic ability

Experience using JLR diagnostic systems, technical information, and factory repair procedures

Strong understanding of modern vehicle electrical networks and systems

Ability to diagnose complex concerns rather than simply replace components

Previous Shop Foreman, Team Leader, or technician mentoring experience preferred

Strong communication and leadership skills

Excellent documentation and repair-order habits

Commitment to fixing vehicles correctly and taking care of the client

Valid driver's license and acceptable driving record

The Person We're Looking For

Technical ability matters, but how you operate matters just as much.

At Mills Automotive Group, we believe long-term success is built around five principles:

Character. Integrity. Hard Work. Teamwork. Production.

Our Shop Foreman needs to demonstrate all five.

We want someone technicians respect because of their knowledge, consistency, willingness to help, and personal standards—not simply because of their title.

You should be comfortable holding people accountable while also being willing to get involved when someone needs help solving a difficult vehicle.

Compensation — Built to Reward Leadership AND Production

This is a working Shop Foreman position with multiple components to the compensation plan.

The compensation structure includes:

Monthly base salary

Shop production/hour override

Personal flagged-hour compensation

Ability to continue producing and earning as a technician while being compensated for the performance of the shop

Compensation structure designed to reward both individual production and team performance

For a high-performing Level 4 technician, this creates an opportunity to increase earnings by helping the entire shop become more productive, not simply by turning more hours individually.

Full compensation details and override structure will be discussed during the interview process.

Why Jaguar Land Rover Columbia?

We want to build a service operation known for both technical excellence and an exceptional client experience.

For the right technician, this position provides an opportunity to have a meaningful impact on the entire department—not just the vehicles assigned to your stall.

You'll have the opportunity to:

Work with Jaguar and Land Rover's latest vehicle technology

Take a leadership role within the shop

Help develop the next generation of JLR technicians

Influence shop processes and technical standards

Build a long-term career with Mills Automotive Group

Work in an environment focused on growth, accountability, performance, and recognition

Join an organization with a demonstrated path from Shop Foreman into senior Fixed Operations leadership

Benefits Benefits may include:

Medical, dental, and vision insurance

401(k) options

Paid time off

Factory and continuing technical training

Employee vehicle purchase opportunities

Career advancement within Mills Automotive Group

Relocation assistance may be considered for the right JLR Level 4 candidate.

Ready for the Next Step?

If you've reached the upper levels of Jaguar Land Rover technical certification and are ready for an opportunity where you can diagnose, produce, lead, teach, and help shape a shop, we'd like to hear from you.

This position offers something different from a traditional flat-rate technician role: your earning potential grows when you produce—and when the team you lead produces.

Apply confidentially to learn more about the opportunity at Jaguar Land Rover Columbia in Columbia, South Carolina.

Jaguar Land Rover Columbia | Mills Automotive Group

We are an Equal Opportunity Employer and maintain a drug-free workplace.