Job Description – Customer Support Executive

Job Description – Customer Support Executive

Company: KoinBX
Experience: 0–2 Years
Location: Madurai
Employment Type: Full-Time

Job Summary

We are looking for a Customer Support Executive with good communication skills to handle customer queries and provide excellent customer service.

Key Responsibilities

• Handle customer queries through calls, emails, and chat.
• Communicate clearly and professionally with customers.
• Resolve customer issues and provide appropriate solutions.
• Maintain customer information and support records.
• Ensure customer satisfaction through effective communication.

Requirements

• 0–2 years of experience in the BPO industry.
• Freshers with good communication skills can also apply.
• Excellent verbal and written communication skills.
• Good listening and problem-solving abilities.
• Basic computer knowledge.
• Willingness to work in rotational shifts, if required.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person