Joint Venture Manager

The Joint Venture (JV) Manager is dedicated to supporting the joint venture partnership, serving as the primary liaison between the joint venture partner and the Multi-Unit Manager. This role drives alignment between partner expectations and store execution while supporting sales performance, merchandising standards, talent development, employee engagement, and operational excellence.

Core Responsibilities

Sales Performance

• Partner with the Multi-Unit Manager to translate joint venture sales goals into clear priorities, action plans, and store-level execution expectations.
• Monitor sales trends, KPIs, conversion, average transaction value, and other business indicators to identify opportunities and recommend performance improvement actions.
• Support store leaders in driving profitable sales through consistent coaching, customer engagement, labor alignment, and strong execution of promotional priorities.
• Communicate business results, risks, and opportunities to the joint venture partner and Multi-Unit Manager to support timely decision-making and alignment.

Merchandising Execution

• Ensure merchandising strategies, visual standards, planograms, seasonal initiatives, and promotional programs are executed consistently across assigned locations.
• Partner with store leaders to maintain brand presentation, product placement, in-stock standards, pricing accuracy, and overall sales floor readiness.
• Identify merchandising gaps, inventory opportunities, and execution barriers, and partner with the Multi-Unit Manager and joint venture partner to resolve them.
• Reinforce merchandising expectations through store visits, observation, feedback, and follow-up to ensure consistent execution and customer experience.

Talent Development & Engagement

• Support the development of store leaders and team members by reinforcing coaching routines, performance expectations, onboarding standards, and role-based training plans.
• Partner with the Multi-Unit Manager to identify talent gaps, succession opportunities, staffing needs, and development priorities across assigned locations.
• Promote an engaging and inclusive team environment by supporting recognition, communication, feedback, and consistent follow-through on engagement priorities.
• Provide objective feedback and insights on team performance, leadership effectiveness, and associate readiness to support talent decisions and business continuity.

Operational Excellence

• Serve as the operational liaison between the joint venture partner and Multi-Unit Manager, ensuring business priorities, partner expectations, and store execution plans are clearly communicated and aligned.
• Support consistent execution of operational standards, compliance requirements, audit readiness, inventory controls, shrink reduction, and policy adherence across assigned locations.
• Use data, store observations, and partner feedback to identify operational risks, remove barriers, and recommend action plans that improve consistency and performance.
• Follow up on agreed-upon priorities, action items, and performance commitments to ensure accountability, timely resolution, and sustained operational improvement.

Pay $78,740 - $85,460

Job Requirements

Requirements

• 3+ years of leadership experience in a fast-paced retail or multi-unit environment, or an equivalent combination of experience and training

• Demonstrated ability to own and drive business performance, including sales, profitability, and key operational KPIs

• Experience influencing cross-functional stakeholders or external partners, with strong relationship management skills

• Proven leadership capabilities with the ability to coach, develop, and lead high-performing teams

• Strong business acumen, with effective decision-making, problem-solving, and prioritization skills

• Ability to manage multiple locations, priorities, and competing demands in a high-volume, fast-paced environment

• Proficiency with retail systems, including POS, inventory management tools, and Microsoft Office applications

• Flexible availability, including evenings, weekends, and holidays, as business needs require

• Ability to obtain and maintain required certifications, licenses, or clearances, including a TAM Card and/or security clearance, where applicable

• Employment may be contingent upon successfully completing background checks and/or drug screening, where permitted by law