S
Sourceo
Jr Customer Service Executive - Customer Service Operations
1 month ago
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Important information
Contract type:
Permanent
Location:
Gujarat, India
Work mode:
Onsite
Published on:
15 September 2026
What they need
Broad outline of the Role
- Operational role that works under direct supervision, responsible for day-to-day customer service operations
- Monitor the WAN infrastructure and responsible for maximum uptime and availability.
- Co-ordinate with ISP as well customer to troubleshoot and resolve the issue.
Minimum Qualifications & Experience
- Graduate with 0-4 years of experience
Other Knowledge & Skills
- NIL
- CCNA will be advantage
Key Responsibilities
- Maintain daily activities and routines.
- Ensure SLA are achieved and work proactively to maintain the same.
Required Skills
- customer service operations
- network support
- troubleshooting
- incident management
- wan
- sla management
- ccna
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