ProTech ITS
Jr. Customer Support Representative
Skills
10 days ago
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Important information
Contract type:
Permanent
Location:
Gujarat, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Job Description: Level 1 - Customer Support Representative
We are looking for a Customer Support Representative (L1) who can work on event management based on the surveillance systems for our US client.
Roles and Responsibilities:
- Any Bachelor’s or Diploma degree is a preferred.
- Possess basic computer knowledge and working knowledge of MS tools
- Provide product support as per the standard guidelines
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies
- Experience with CCTV surveillance systems will be a plus
Benefits:
✅ 5 Days Working
✅ Supportive work culture
✅ Exposure to Global clients
✅ Career growth opportunities
✅ Learning and development opportunities
✅ Dynamic and collaborative team environment
Pay: ₹17,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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