Jr Process Analyst - Customer Service

I. Job Summary

To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.

II. Essential Duties and Responsibilities

• Understands business fundamentals and standard operating procedures
• Follow designated training schedule, ensure successful certification at every defined level.
• Maintains professional and productive relations and communications with internal customers.
• Follows standard procedures and introduces all new procedures into daily routine.
• Meets or exceeds individual productivity requirements.
• Resolves problem invoices with the highest degree of urgency.
• Returns or resolves quality control issues in problem queues.
• Other duties may be assigned as needed by supervisor / manager.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree Bachelor’s degree in any stream or any equivalent degree

B. Preferred Qualifications

• Master's Degree Master’s Degree or Post-Graduation
• No experience 0-6 months of prior relevant experience in the field of Audit, Accounts & Finance.
• Experience on the similar kind of process will have an additional advantage.

Candidates with excellent communication / analytical skills without any experience may be considered

If this sounds like the opportunity that you have been looking for, please click Apply.