Junior Account Associate / Client Servicing Executive

What You Can Expect

As a Jr. Account Associate, you will support the client servicing team in managing day-to-day client requirements and coordinating with internal teams to ensure smooth execution of campaigns. You’ll get exposure to client communication, campaign coordination, social media trends, and working closely with creative, design, edit, and other teams.

Key Responsibilities:A. Client Coordination:

• Assist in maintaining good relationships with clients and understanding their day-to-day requirements.
• Coordinate with clients for updates, requirements, feedback, and approvals.
• Keep clients updated on project progress and flag any delays or challenges to the team.
• Ensure client confirmations are received through official communication channels before work is taken forward.
• Assist the team in addressing client queries and ensuring timely responses.

B. Day-to-Day Task Coordination:

• Coordinate with internal teams including Creative, Design, Edit, and Data teams to ensure smooth execution of client work.
• Track ongoing tasks, deliverables, and timelines to ensure work is completed within the given deadlines.
• Follow up with internal teams and keep track of pending tasks.
• Assist with quality checks (QC) to ensure deliverables are accurate and aligned with the requirements.
• Contribute to brainstorming sessions and share relevant ideas and trends.
• Keep yourself updated with current social media trends and campaigns.

C. Cross-Functional Coordination:

• Work closely with the Creative, Edit, Design, and Brand Solutions teams to understand project requirements.
• Ensure relevant information and requirements are communicated clearly between clients and internal teams.
• Support the team in coordinating multiple projects across different brands.

D. Timelines & Task Management:

• Ensure assigned tasks are followed up on and completed within the given timelines.
• Prioritise tasks based on urgency and client requirements.
• Proactively communicate any delays or challenges to the reporting manager.

Requirements:

• 6 months–1 year of experience in advertising, social media, client servicing, or a related field. Freshers with relevant internships may also be considered.
• Good communication and interpersonal skills.
• Basic understanding of social media platforms, trends, and digital content.
• Strong interest in advertising, brands, and social media.
• Good organisational and multitasking skills.
• Ability to coordinate with multiple teams and follow up on tasks.
• Attention to detail and willingness to learn.
• Proficiency in GSuite/Google Workspace.
• Proactive approach and ability to take ownership of assigned tasks.
• Ability to work in a fast-paced environment and manage multiple deadlines.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Food provided

Work Location: In person