Junior Account Manager

Raleigh is growing, and Forgepoint Strategies is growing faster. As a sales firm, we're seeking a Junior Account Manager to expand AT&T Fiber's footprint by introducing our customers to reliable service built for those who demand more from their internet. The Junior Account Manager will drive sales growth by connecting customers to better connectivity.

As a Junior Account Manager, you'll begin with training that turns you into an operational leader; someone who can manage accounts, optimize processes, and lead teams. The Junior Account Manager will then work alongside senior managers, learning how to balance customer acquisition, sales, and operational excellence.

Core Functions of the Junior Account Manager

• Engage customers in person and uncover sales opportunities to improve their home Wi-Fi, streaming, and connectivity experience.
• Lead confident sales conversations in person and present AT&T Fiber solutions based on each customer's everyday needs.
• Turn customer interactions into sales opportunities through strong communication and personalized recommendations.
• Support the full sales process, from initial engagement and enrollment through customer follow-up.
• Work alongside the team to execute sales initiatives, share customer insights, and improve performance.
• Develop management experience by taking initiative, supporting team goals, and learning how to lead through results.

Preferred Skills of the Junior Account Manager

• Approaches new challenges with energetic enthusiasm.
• Balances empathy with proactive problem‑solving.
• Thrives on introducing customers to AT&T Fiber’s connectivity lineup.
• Anticipates evolving customer needs with forward‑thinking solutions.
• Views every account as the start of a strategic partnership.

Pay: $53,083.02 - $64,562.34 per year

Work Location: In person