Junior Account Manager

A Louisville brand studio is adding a Junior Account Manager to help client projects move cleanly from brief to delivery. This role is for someone who can build trust, keep details straight and communicate calmly when creative work is being reviewed. You will work across naming, identity, packaging and brand-system projects, supporting both the client conversation and the team producing the work.

Where client needs meet creative work

Clients do not need another layer of jargon. They need a reliable contact who understands the brief, records decisions and gives them a clear view of what happens next. You will sit in that space, working with an experienced account lead while gradually managing more routine communication yourself.

The account desk

• Prepare for client calls by checking the brief, open questions and current timeline.
• Capture feedback accurately and turn it into organized actions for the creative team.
• Keep project schedules, contact reports and approval records current.
• Coordinate presentation files, review rounds and delivery details.
• Flag possible scope, timing or budget issues to the account lead.
• Build professional relationships through responsive, useful communication.

The experience that transfers

One or two years in account support, project coordination, client service, hospitality management or another deadline-led environment would translate well. You should be comfortable writing concise emails, taking structured notes and following several projects at once. Familiarity with creative, marketing or design work is helpful, but curiosity and sound client judgment are more important than knowing agency terminology on day one.

Room to build your range

This is a junior account role with real client exposure, not an observer position. Early work will be reviewed closely, and you will have regular feedback on communication, planning and commercial awareness. As consistency grows, so will the size of the meetings and workstreams you coordinate.

A project from brief to delivery

At the start, you may help turn discovery notes into a clear working brief and confirm the client contacts involved in review. During concept development, you will arrange presentations, prepare the agenda and make sure feedback is collected in one usable place. When a direction is approved, you will update the schedule and keep delivery requirements visible. After completion, you will help close the files, record final approvals and note any next-stage opportunity. This gives the Junior Account Manager a complete view of the relationship rather than a series of disconnected tasks.

The role also requires thoughtful boundaries. You should be comfortable acknowledging a request without promising an answer before the team has reviewed it. When feedback is unclear or conflicts with the agreed brief, you will summarize the issue and bring it to the account lead. Clients should feel heard, and the creative team should receive information they can act on.

The base starts at $54,000, with an annual performance bonus based on agreed measures. The role is based in the Louisville studio and follows a regular weekday schedule.

Tell us what you have coordinated

Apply through Indeed with your resume. A short note about a client request, event, project or account you helped organize will give us useful context. Interviews are planned promptly for a start within four weeks.

All qualified applicants will be considered fairly. If you need an accommodation to participate in recruitment, please make the request when scheduling.

Pay: From $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

Ability to Commute:

• Louisville, KY 40202 (Preferred)

Work Location: In person