Junior Account Manager | eany | Vilnius

eany is a fast-growing B2B wholesale sourcing platform helping marketplace resellers source products from vetted EU suppliers in a simpler, faster, and more transparent way. Retailers, resellers, and distributors across Europe use eany to find products, place orders, and manage their purchasing in one place.

We are looking for a Junior Account Manager to support our Account Management team in taking care of active B2B customers. You will help keep customer operations running smoothly - handling day-to-day requests, supporting after-sales processes, and making sure nothing falls through the cracks.

This is a great entry point into B2B account management: you will learn how our customers, platform, and processes work from the inside, with a clear path to grow into a full Account Manager role.

What you will do:

• Support Account Managers in the day-to-day work with their customer portfolios
• Handle customer support requests about orders, deliveries, invoices, and the platform
• Take care of after-sales processes — order follow-ups, delivery tracking, invoice and documentation questions, returns and claims coordination
• Keep CRM data accurate and up to date (customer records, activities, notes)
• Prepare account overviews and help monitor customer activity
• Escalate more complex commercial topics to the responsible Account Manager
• Share customer feedback with the team to help improve our service

What we are looking for:

• First experience in customer support, sales support, administration, or a similar customer-facing role (internships count)
• Strong organisational skills and attention to detail — you keep things structured and follow through
• A genuine service mindset and willingness to help customers
• Clear, professional English (written and spoken); other European languages are a plus
• Comfort working with digital tools; experience with CRM systems (ideally HubSpot) is a plus
• Ambition to grow into an Account Manager role

What eany offers:

• A structured path to grow into a full Account Manager position
• Hands-on learning directly from experienced Account Managers and the sales team
• A key supporting role in a fast-growing B2B marketplace business
• Direct collaboration with the sales and leadership team
• Hybrid work setup, with the team mainly working from the office in Vilnius
• Salary: €1,800–2,200 gross/month, depending on experience, plus performance-based bonus

Interested? Apply or reach out directly — we'd love to hear from you.