Junior Account Officer

We are looking for a Junior Account Officer to support the sales team in achieving revenue targets and strengthening customer relationships across online sales platforms such as TikTok, Shopee, and Lazada . This role involves assisting with lead generation, responding to customer inquiries, maintaining accurate sales records, and supporting day-to-day sales operations.

The position also includes planning monthly product promotions, monitoring platform performance, and preparing monthly sales reports. This is an excellent opportunity for hands-on exposure to e-commerce sales, platform management, and business development, while working closely with senior sales team members.

Key Responsibilities:

• Assist the sales team in achieving revenue targets and business goals across TikTok, Shopee, and Lazada.
• Generate leads and respond to customer inquiries via e-commerce platforms, social media, and other sales channels in a timely and professional manner.
• Maintain accurate sales records, customer data, and platform performance reports.
• Plan, coordinate, and help implement monthly product promotions and platform-specific campaigns.
• Prepare and submit monthly sales and performance reports for management review.
• Support senior sales team members in daily sales operations, client coordination,and platform management.
• Monitor basic sales trends, promotions, and customer feedback across TikTok Shop, Shopee, and Lazada.
• Collaborate with the marketing and operations teams to align sales initiatives with digital campaigns and promotions.

Qualifications:

• Bachelor's degree in Business, Marketing, E-commerce, or a related field (or equivalent experience).
• Some experience in sales, customer service, retail, or e-commerce is an advantage.
• Basic understanding of sales processes, online selling, and customer relationship management.
• Strong communication and interpersonal skills.
• Analytical mindset with the ability to track, organize, and report sales data.
• Highly organized, detail-oriented, and able to manage multiple tasks.
• Proactive, motivated, and eager to learn from senior sales team members.

Preferred Skills:

• Experience or familiarity with TikTok Shop, Shopee, and Lazada.
• Basic knowledge of sales reporting, promotional planning, and platform dashboards.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze sales data and identify trends.
• Proactive, self-motivated, and results oriented.