Junior Active Directory Administrator

About the role

This is a Junior Active Directory Administrator role supporting enterprise identity and infrastructure services. You will work alongside experienced engineers in a global IT environment, gaining exposure to Active Directory operations, Group Policy management, and Windows Server administration while contributing to incident resolution and service delivery.

Key responsibilities

• Support the administration of user accounts, groups, and organizational units in a structured enterprise environment
• Handle routine account provisioning, updates, and deactivation activities with accuracy and attention to detail
• Assist with Group Policy implementation and validation under the guidance of senior administrators
• Help resolve common policy and access-related issues while building troubleshooting capability
• Monitor key Active Directory health indicators and escalate issues appropriately to maintain service reliability
• Contribute to incident and service request resolution using standard operational processes
• Maintain accurate documentation for procedures, support activities, and recurring tasks
• Follow security, change management, and service delivery standards in a global IT environment
• Provide support for basic Windows administration tasks related to Active Directory services
• Assist in maintaining operational tools, reports, and team documentation

About you

• Basic understanding of Windows Server administration and core services
• Knowledge of user, group, and computer object management
• Understanding of organizational units, permissions, and standard administrative tasks
• Basic knowledge of Group Policy concepts and policy application
• Ability to review logs, follow troubleshooting steps, and escalate when appropriate
• Awareness of standard operational and security procedures
• 0–2 years of experience in IT infrastructure, systems administration, service desk, or technical support is preferred
• Strong interest in building a career in infrastructure, identity, or enterprise systems administration
• Eager to learn, adaptable, and motivated to grow in a fast-paced technical environment
• Team player with the ability to collaborate effectively across IT and business teams