Junior Administrative Assistant

Job Summary

Junior Administrator

Location: Complex Case Management office, Bury (with occasional travel/flexibility as required)
Working Hours: 37.5 hours per week (Monday to Friday)
Salary: Competitive (Meets National Minimum Wage)
Position Type: Full-Time, Permanent
Training: Full training provided

About Us

Complex Case Management is an established, dynamic, and rapidly growing Case Management company. We coordinate bespoke, life-changing care and rehabilitation packages for individuals and families navigating complex medical situations—specialising primarily in acquired brain injuries.

Because of our continued success, we are now expanding our friendly, professional team and looking for a motivated Junior Administrator to grow alongside us.

The Role

Are you looking to launch your career in office administration within a rewarding sector? Working under the direction of our senior staff, you will join a busy, supportive Admin Team. This role is a fantastic opportunity to develop essential administrative and financial support skills while contributing directly to improving our clients' quality of life.

Key Responsibilities

· Team Support: Provide general clerical and administrative assistance to the wider team.

· Communication: Check incoming emails, manage correspondence, and handle phone calls politely and professionally.

· Data & Document Care: Handle data entry, update company databases, complete file notes, and maintain organised electronic spreadsheets and documents.

· Meeting Support: Assist with minute-taking during team meetings.

· Financial Tasks: Assist with the day-to-day administrative and financial workflows of the company.

· Collaboration: Develop great working relationships across the team and assist colleagues with tasks when needed.

What We Are Looking For

· Strong Communication: Excellent spoken and written English, with an outstanding, courteous telephone manner.

· Organisation & Detail: A methodical worker with sharp attention to detail and a commitment to data accuracy.

· Tech Savvy: Comfortable using basic Microsoft Office programs (Word, Excel, Outlook) and managing calendars.

· Experience: Previous office experience is a bonus, but not essential—we care much more about your attitude, willingness to learn, and desire for personal growth!

What We Offer

· Comprehensive Training: A complete induction and continuous on-the-job training to build your confidence and skillset.

· Career Growth: A clear pathway to seek opportunities for personal and professional development within a stable, growing business.

· Work Culture: A welcoming, collaborative, and friendly team environment.

Pay: From £12.71 per hour

Expected hours: 37.5 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Referral programme

Work Location: In person