Junior Claims Executive

We are looking for a detail-oriented and proactive Junior Claims Executive to assist with the end-to-end coordination of insurance claims. The candidate will act as a point of contact between clients, insurance companies, surveyors, and other stakeholders to ensure timely documentation, regular follow-ups, and smooth claim settlement.

Job Duties and Deliverables include, but are not limited to
● Assist team with the insurance claims process, from claim intimation to final settlement.
● Collect, verify, and maintain all required claim documents and records.
● Identify missing documents or discrepancies and ensure timely resolution.
● Maintain accurate claim trackers, MIS reports, and claim-related databases.
● Assist in resolving claim-related queries, delays, and escalations.
● Proactively following up on pending claims to ensure settlement.
● Ensure proper documentation and timely closure of claims.
● Coordinate with insurance companies, brokers, surveyors, hospitals, garages, and other relevant parties, depending on the type of claim, as and when required

Minimum Requirements
● You have a bachelor’s degree in administration, commerce, or a related field.
● 1-2 years of hands-on experience in insurance claims processing.
● Ability to communicate correctly and clearly with all customers.
● Maintain a positive attitude with a focus on customer satisfaction.

Preferred Skills
● Basic knowledge of MS Excel, Word, and email communication.
● Excellent documentation and organizational skills.
● Good listening ability to understand customer concerns and provide resolutions.
● Ability to function independently as well as in a team.
● Ability to manage multiple cases and follow up consistently.
● A professional who values accuracy, transparency, and timely service.

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid time off

Ability to commute/relocate:

• Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Claims documentation: 1 year (Required)

Language:

• Gujarati (Preferred)

Location:

• Surat, Gujarat (Required)

Work Location: In person