Junior Client Services Officer

At RDA, we are Business Architects who go beyond traditional accounting to provide clients with the insight, structure, and clarity to drive sustained growth. Our service model blends commercial finance, systems implementation, and strategic business advisory, enabling organisations to make informed decisions and scale with confidence.

Our Approach

We encourage a supportive, professional, and forward-thinking environment built on trust, accountability, and continuous improvement. We value people who take ownership, show initiative, and contribute positively to a high-performing team.

On Offer

• Competitive Salary Package
• Professional development and ongoing training to achieve your career goals
• Modern Office located in Frewville with easy street parking
• Great company culture

The role

The Junior Client Services Officer is the face of RDA, providing friendly, reliable front-of-house support to clients, visitors, and the team. The role exists to ensure every client interaction starts well and that the office runs smoothly day to day. Working closely with the Admin Manager and wider team, the Junior Client Services Officer manages reception and provides general administrative support across the practice. This is an entry-level position and no professional experience is required. Full training will be provided, making it an ideal opportunity for someone looking to develop their career in a professional services environment. The role will be responsible for the following:

• Act as the first point of contact for clients including reception duties, ensuring smooth daily operations
• Manage meeting room bookings, prepare rooms, and arrange refreshments for client meetings
• Receive and distribute incoming mail and deliveries, and prepare outgoing mail and couriers
• Maintain a clean, tidy, and professional reception and office environment that reflects RDA standards
• Monitor and order office and kitchen supplies
• Provide general administrative support to the team, including scanning, filing, and basic data entry
• Assist with corporate secretarial tasks, ATO communications and lodgements
• Complete ad-hoc tasks and other duties, as required

About you

• A friendly, warm, and professional manner, both in person and on the phone
• Clear and confident communication
• Organised, reliable, and punctual
• Good attention to detail and takes pride in getting things right the first time
• Comfortable using a computer, email, and Microsoft Office or similar programs
• Eager to learn, open to feedback, and keen to build your skills
• Able to multitask and work in a busy, fast-paced environment
• Comfortable working onsite to manage reception and provide support the RDA team

The next step

If this sounds like you, please apply with your Cover Letter and Resume.